Whether you want to send luggage, goods, household items, or even a motorcycle by train, the Parcel Office at New Delhi Railway Station offers a convenient, cost-effective solution. Managed by Indian Railways, the parcel service is ideal for transporting non-perishable goods across the country.
In this article, you’ll learn how to send parcels from the New Delhi Railway Station Parcel Office, including documents required, parcel booking steps, timing, charges, and tips to avoid delays.
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Where is the Parcel Office Located at New Delhi Railway Station?
The Parcel Office at New Delhi Railway Station (NDLS) is located near Platform 1, on the Ajmeri Gate side of the station.
- Address: Parcel Office, New Delhi Railway Station, Ajmeri Gate Side, Delhi-110002
- Nearest Metro: New Delhi Metro Station (Yellow Line & Airport Express)
- Working Hours: 8:00 AM – 8:00 PM (All Days, including Sundays)
- Contact (General Enquiry): 139 or visit www.parcel.indianrail.gov.in
Types of Parcels You Can Send
You can send:
- Personal Luggage
- Two-wheelers (Scooters/Bikes)
- Commercial Goods
- Household Items
- Textiles, Garments, and Electronics (non-hazardous)
Not Allowed: Perishables, liquids, flammable items, cash, jewelry, or illegal goods.
Documents Required for Parcel Booking
When you go to book a parcel, carry the following:
- Valid Photo ID (Aadhaar card, PAN card, Driving License, etc.)
- Packing List / Invoice (for commercial parcels)
- RC Copy & ID Proof (for sending two-wheelers)
- Declaration Form (Provided at the office or available online)
Step-by-Step Guide to Send a Parcel from New Delhi Railway Station
Step 1: Pack Your Parcel Properly
- Use strong packaging materials (boxes, jute bags, plastic wrap, etc.)
- Write sender and receiver details clearly on the parcel
- For bikes, empty the petrol tank, disconnect the battery, and cover it securely
Step 2: Visit the Parcel Office
- Reach the Ajmeri Gate side of the station
- Ask for the parcel booking counter
- For heavy parcels, porters are available to assist with shifting and weighing
Step 3: Get Your Parcel Weighed
- Officials will weigh your package to calculate charges
- The weight and distance determine the final cost
Step 4: Fill Out the Parcel Booking Form
- Enter sender/receiver details, parcel content, and train destination
- Mention whether it’s “To-Pay” (receiver pays) or “Prepaid” (sender pays)
Step 5: Pay the Charges and Collect Receipt
- Charges vary by weight, type, and distance (see below)
- You’ll get a Parcel Waybill/Receipt with tracking number
Parcel Charges from New Delhi Railway Station
Parcel Type
Weight
Approx. Rate (₹)
Destination (Sample)
Personal Luggage
Up to 20kg
₹150–₹250
Jaipur, Lucknow
Bike/Scooter
80–120kg
₹900–₹1500
Mumbai, Bangalore
Commercial Goods
50–100kg
₹400–₹900
Varanasi, Patna
Rates may vary based on distance, train type, and package size. Confirm at the parcel counter.
Parcel Delivery & Transit Time
- Delivery Time: 2 to 7 days, depending on train schedule and destination
- Pickup: Receiver must collect the parcel from the destination parcel office
- Tracking: Use your Waybill number on parcel.indianrail.gov.in to check status
Packaging Tips for Safe Transport
- Use bubble wrap or thermocol for fragile items
- Seal electronics in waterproof packaging
- Always label “FRAGILE” if needed
- Secure all items with rope or shrink wrap
Sending a Bike? Read This:
Requirements:
- Original or copy of RC
- Valid ID Proof
- Empty fuel tank
- Disconnect battery (for safety)
Pro Tip: Use bike transport insurance for high-value vehicles.
Frequently Asked Questions (FAQs)
Q1. Can I send a parcel without the receiver's ID?
Yes, only the sender needs to provide ID for booking. The receiver needs ID to collect the parcel.
Q2. Is home pickup or delivery available?
No, both pickup and delivery are station-to-station only.
Q3. What if my parcel gets delayed?
Use the tracking number on the Indian Railways parcel site or call the destination parcel office for updates.
Q4. Are there packaging services at the station?
Yes, porters or third-party vendors near the parcel office may help with packing (for a fee).
